FRONT OFFICE AND CUSTOMER SERVICES
Management

They are responsible for greeting and welcoming guests, receiving and delivering all incoming and outgoing mail and packages, answering all calls and directing as needed, scheduling meetings, and coordinating office activities.

The prime objective of customer service is to answer customer questions quickly and effectively, resolve issues with empathy and care, document pain points to share with internal teams, nurture relationships, and improve brand credibility.

Open to all who are interested

• Creating guest database.
• Handling guest accounts.
• Coordinating guest service.
• Trying to sell a service.
• Ensuring guest satisfaction.
• Handling in-house communication

Time: 9.00am – 4.00pm